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Rev. 3/2010

PRIVACY NOTICE

FACTS

WHAT DOES ACPE FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial institutions choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

Social Security number
Payment history and Transaction or loss history
Account balances and checking account history

When you are no longer our member, we continue to share your information as described in this notice.

How?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial institutions can share their members’ personal information; the reasons ACPE Federal Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information	Does ACPEFCU share?	Can you limit this sharing?
For our everyday business purposes- such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus	YES	NO
For our marketing purposes- to offer our products and services to you	NO	NO
For our affiliates’ everyday business purposes- information about your transactions and experiences	NO	NO
For our affiliates’ everyday business purposes- information about your creditworthiness	NO	NO
For our affiliates to market to you	NO	NO
For non-affiliates to market to you	NO	NO

________________________________________________________________________________________________________________________

Questions?

Call (307)745-4726 or go to www.acpefcu.com

Who we are
Who is providing this notice?	ACPE Federal Credit Union

What we do
How does ACPEFCU protect my personal information?	To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does ACPEFCU collect my personal information?	We collect your personal information, for example, when you Open an account or deposit money Pay your bills or apply for a loan Use your credit or debit card We also collect your personal information from others, such as credit bureaus or other companies.
Why can’t I limit all sharing?	Federal law gives you the right to limit only Sharing for affiliates’ everyday business purposes- information about your creditworthiness Affiliates from using your information to market to you Sharing information for non-affiliates to market to you State laws and individual companies may give you additional rights to limit sharing. (See below for more on your rights under state law).

Definitions
Affiliates	Companies related by common ownership or control. They can be financial or non-financial companies.
Non-affiliates	Companies not related by common ownership or control. They can be financial and non-financial companies. Co-Op ATM/Debit Card network Credit bureaus Internal Revenue Service Mail companies Auditors
Joint Marketing	A formal agreement between non-affiliated financial companies that together market financial products or services to you. CUNA Insurance

Other important information

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FREE CREDIT CARD COUNSELING PROVIDED: In compliance with the Credit CARD Act of 2009, the following toll-free number is provided to members for financial education and counceling: 800-248-1698.

TO ALL COMMERCIAL, BUSINESS AND D/B/A ACCOUNTS: In compliance with Reg GG, the Unlawful Internet Gambling Enforcement Act, transactions that support illegal internet gambling are prohibited and may be blocked.

NEW WIRE CUTOFF TIME: Effective immediately, our corporate credit union has changed the daily wire cutoff time to 1:30 p.m. (Mountain Time). Wires not in the system by that time are not able to be processed the same day.They should be processed the next business day.

E-STATEMENTS ARE AVAILABLE ON THE 1ST OR 2ND DAY OF EACH MONTH - Not signed up for e-statements? Just call and we will help with that.

CLUB ACCOUNTS FEE DISCLOSURE - Beginning May 1, 2009, any distributions or withdrawals from a "club account" prior to that club account's annual distribution date will be charged a fee of $15.00 for each distribution/ withdrawal. Excessive withdrawals may result in the club account being CLOSED.

IMPORTANT INFORMATION ABOUT AUTOMATIC DEPOSITS AND PAYMENTS: If you are having automatic payments coming from your account or are arranging for your payroll to be automatically deposited, please be very careful to include all of the necessary account information, such as account number and whether checking or savings. in addition to the routing number of the credit union. Incorrect account information may stop the payments or deposits from being properly applied and you may become responsible for fees, late charges or other expenses.

QUESTIONS ABOUT NCUA INSURANCE ON DEPOSITS?: The NCUA (National Credit Union Administration) Insurance Call Center, operating from 8 am to 6:30 pm (EDT) Monday through Friday, has insurance experts available to answer questions about the coverage provided by NCUA share insurance. The toll free Insurance Call Center number is 1-800-755-1030, extension 1.

HOW “REAL-TIME” DEBIT CARDS WORK

Our members asked for real time debit cards and we at ACPE have complied. If you have a debit card from ACPE, you have discovered that since March 31 things are different. To better serve our members, debit cards went “real time” on that date. This means that deposits made to an account are immediately available for use through the card; no more having to wait for an upload.

This also means that debit charges against the balance are posted (debited) from the account balance immediately. However, sometimes charges using a debit card are processed as if the card were a credit card. Most times you decide how the charge will be processed, that is, as a debit card or a credit card. Sometimes the merchant makes the decision.

When debit card charges are processed as a credit card transaction, the charge is not immediately posted to the account balance. Instead, the charge is marked as “pending” but the amount has reduced the account’s available balance and, therefore, those funds have been used and are no longer available. This will show up as the difference between your “balance” and your “available balance.” These credit-card-type charges may take as long as two days to actually post against the account balance.

Since federal banking regulations require that these “pending” charges must be paid, that is, not available for “stop payment” or other forms of non-payment, you may overdraw your account while appearing to have a positive balance.

We are all learning new things and we can all learn together. We have two suggestions for our members to help with the account balance and available balance issues. The first is to always run the debit card as a debit whenever possible. This will keep your account balance in line with the available balance more often. The second suggestion is to very, very closely monitor your available balance when making purchases. Keep a register, take receipts every time, and keep a running balance in the register so you always know what you have available.

Sincerely,

Marcia Dent, President

Check out the NCUA Online Tool Kit, which contains a variety of useful information on share insurance coverage to use and hand out.

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